Manufacturer Repair Standards
Repairs are approached with the correct procedures, proper materials, and attention to the details customers can see and feel. Each repair plan is built around the vehicle, the damage, and the repair requirements.
Our Guarantee
Quality Repairs, Lifetime Guarantee
Our guarantee
Tested, Trusted, Always Recommended
Providence Auto Body guarantees our repair work for as long as you own your car or truck. It is the strongest guarantee in the auto body repair industry, and it reflects our commitment to craftsmanship, quality, safety, and customer confidence.
A proper repair is not just about appearance. It is about using the right repair process, the right materials, and the right level of care from estimate to final inspection. Our team stands behind the collision repair and auto body repair work we perform because every repair is completed with long-term confidence in mind.
We apply our discounts to your deductible, ensuring you get the best possible value for your repair.
What we stand behind
Confidence Beyond the Repair
Our guarantee is part of a larger promise to care about the repair long after your vehicle leaves the shop. From the first estimate to final delivery, Providence Auto Body focuses on doing the work properly, communicating clearly, and standing behind the finished result.
Emphasis on Safety & Quality
Fit, finish, color match, panel alignment, and final presentation are all part of the customer experience. A repair should look clean, complete, and properly finished when the vehicle is returned.
Client-First Communication
Customers are kept informed throughout the repair process so the experience feels clear instead of confusing or stressful. Our team helps explain the repair, coordinate the process, and answer questions along the way.
Tested. Trusted. Always Recommended.
Hear From Our Clients
Trusted by Rhode Island drivers for more than four decades. See what our customers have to say about their collision repair experience.
Best body shop ever! Fast, easy, helpful service from compassionate people. Nikki, Susan, and Nick have all been so helpful through my vehicle accident. Please come here for your body shop needs!
Jesse Allard
This is the BEST body shop you could possibly choose. If you've been in an accident, they will handle literally everything on your behalf. My car was t-boned and Providence Auto Body handled ALL the insurance rigamarole as well as called me regularly to give me updates. They are extremely helpful, you tell them your situation and they will do their best to make things work out in your favor. Nikki, Susan, and Nick have all been extremely hospitable during this stressful time. Please consider this body shop if you're in an accident, you will not regret it!
Jesse James
Towed my car to the lot. Jessica was very helpful! She answered every question I had, worked with my situation & made my frustration day better. Thank you!
Rebecca Shannon
Providence Auto Body is the best in the business! My family has been going to them for over 30 years. Unfortunately someone hit my car and damaged my bumper. First call I made was to Providence Auto Body. They did all the leg work. I dropped my car off, they contacted the insurance, got me in a rental and made everything simple for me. When I got my car back it looked better than new! They even detailed it inside and out and gave me a full tank of gas. Sandy & John make you feel like you are family! All the girls are super friendly, welcoming and professional! Thank you all so much for making a stressful situation simple and easy and bringing my car back to life!
Alex Alves
From customer service to the work done is always done at the most professional level possible.
dondotta222
Very good people and Very professional as well,made me feel like family.....
Domingos Depina
I don’t even know where to start. I got into another accident and of course I went to Providence autobody. You can’t rush perfection and perfection is what you get when you go to Providence auto body; from the day you call, to the second you pick up, and any day in between or after if you have a question or concern. I didn’t have a big accident this time, but my car came back as if it were brand new. They went above and beyond and filled in every little spec I had from whether it was a chip from salt or a rock. They literally just took care of everything without any ask. Don’t get me started on the detailing because I don’t even think brand new wrapped looks as good as this. I just felt so taken care of and seen. I kissed my car when I got her back and I could’ve kissed every single person that worked on it and communicated with me.
Amie Rossi
Providence Auto Body is absolutely amazing! The staff is professional, friendly, and truly helpful. They make you feel comfortable right away and take great pride in their work. If you have had an accident or need any auto body repairs, I would highly recommend bringing your vehicle here. They do excellent work and treat their customers with kindness and respect.
rhonda hiltz
This customer shared a 5-star rating with Providence Auto Body.
Dallalee Pena
I've gone to Providence Auto a couple of times now and every time the experience is nothing short of excellent. The work itself is flawless - my cars have come back looking impeccable. All of the staff is extremely nice, patient, helpful and take the time to explain things. Highly recommend Providence Auto Body - thank you Nicky, Nikki and Jessica.
Lisa Bradley
Your right to choose
Helpful answers before you approve a repair.
Providence Auto Body is committed to helping customers understand their rights and options when it comes to collision repair. The following questions and answers are based on Rhode Island law and regulations, and they are intended to help you make informed decisions about your vehicle repair.
R.I.G.L. §27-29-4(15) Rhode Island Law deems it an Unfair Claims Practice for an insurance company to require that repairs be made to an automobile at a specified auto body repair shop, or to interfere with the insured or claimant free choice of repair facility. You have the legal right to choose your repair facility. Once you tell the insurance company of your choice, they may not discuss your choice or attempt to change your mind.
R.I.G.L. §27-10.2-2(b) says no insurance company may require the use of aftermarket parts when negotiating repairs with any repairer unless the repairer has written consent from the owner to install aftermarket parts. An insurance company may not require aftermarket parts if your vehicle is less than 30 months old from date of manufacture.
R.I.G.L. §27-29-4(18) says no insurance company shall interfere with consumer freedom to choose a rental agency. If the accident is not your fault and the other party insurance company has accepted responsibility, you are entitled to a vehicle comparable to your own while your vehicle is undergoing repairs.
DBR Regulation 73 §6D says that where liability and damages are reasonably clear, the insurer shall not recommend that a third party claimant make a claim under his or her own policy. If the accident is not your fault, the other party insurance company cannot tell you to use your own coverage.
DBR Regulation 73 §7A(2) says insurers shall use as guide the average retail values indicated by the NADA official Used Car Guide, or some service substantially similar. You are entitled to the actual retail value of your vehicle. You are also entitled to a tax credit letter if the insurance company does not pay 7% Rhode Island tax in the settlement, and a $25 DMV registration fee.
Ready when you are
You have the legal right to choose the shop that repairs your vehicle.
Insurance companies do not get to choose where your vehicle is repaired—you do. Providence Auto Body will guide you through the repair process, coordinate with your insurance company, and restore your vehicle safely and accurately.